Customer Success Specialist

Ryder

Burlington, NC, US
Base: $50k - $55k; bonus/equity: eligible for annu...
Onsite
2 years industry related experience
2 years ecommerce fulfillment experience
Strong analytical skills with large data sets
The Customer Success Specialist serves as the key account liaison between clients and the ecommerce operations team to ensure end-to-end fulfillment solutions meet client needs

Job Summary

  • The Customer Success Specialist serves as the key account liaison between clients and the ecommerce operations team to ensure end-to-end fulfillment solutions meet client needs.
  • Ryder offers a comprehensive benefit package including medical, dental, vision, life insurance, paid time off, and a 401(k) savings plan with company match.
  • Candidates must align with core values of Trust, Innovation, Expertise, Collaboration, and Safety while utilizing technology in their daily routine.

Matching Summary

The Customer Success Specialist serves as the key account liaison between clients and the ecommerce operations team to ensure end-to-end fulfillment solutions meet client needs.

Salary

Base: $50K - $55K; Bonus/Equity: Eligible for annual bonus, commission, and/or long-term incentive plan; Benefits: Comprehensive health, welfare, 401(k) match, PTO

Skills & Requirements

Must-have

  • 2 years industry related experience
  • 2 years eCommerce fulfillment experience
  • Strong analytical skills with large data sets

Nice-to-have

  • Advanced knowledge of ERP Systems
  • Ability to work in fast-paced environment
  • Creativity and agility in customer service

Key Requirements

  • Bachelor's degree in Business, Logistics or Transportation required
  • Two years or more of Industry related experience required
  • Two years or more eCommerce experience in fulfillment or retail required

Work Rights

Not specified

Tailored Resume

Cover Letter