Senior Service Technology & Data Manager (service Events & Insights)

Caterpillar Inc.

Peoria, IL, United States
Base: $147,760.00 - $221,640.00; bonus/equity: inc...
Onsite
Service events domain data governance
Smcs code standardization
Dealer work order data quality
Caterpillar Inc. is seeking a Senior Service Technology & Data Manager to oversee data management and analysis within their Product Support and Logistics Division in Peoria, IL. The ideal candidate will have a strong background in data science or related fields, focusing on enhancing service event data quality and supporting customer solutions through effective data governance

Matching Summary

Match Score: 85

Caterpillar Inc. is seeking a Senior Service Technology & Data Manager to oversee data management and analysis within their Product Support and Logistics Division in Peoria, IL. The ideal candidate will have a strong background in data science or related fields, focusing on enhancing service event data quality and supporting customer solutions through effective data governance.

Salary

Base: $147,760.00 - $221,640.00; Bonus/Equity: Incentive bonus mentioned; Benefits: Medical, dental, vision, 401(k), HSA, FSA, PTO, tuition reimbursement

Skills & Requirements

Must-have

  • Service Events Domain data governance
  • SMCS code standardization
  • Dealer Work Order data quality
  • Global dealer service data strategy
  • Data gathering and analysis tools

Nice-to-have

  • Customer focus and satisfaction alignment
  • Relationship management with stakeholders
  • Strategic leadership in analytics
  • Operational excellence mindset
  • Problem solving for diverse situations

Key Requirements

  • 4-year college degree in Business, Data Science, Engineering, Mathematics or related field
  • US work authorization required (No sponsorship)
  • Knowledge of data gathering and analysis techniques
  • Experience in relationship management and problem solving

Work Rights

US Work Authorization Required

Tailored Resume

Cover Letter