NTT DATA is seeking a Cloud Managed Services Engineer (L3) with expertise in Windows and VMware technologies. The role involves proactive incident management, technical support, and process improvement for cloud services, emphasizing a strong commitment to client satisfaction and operational excellence
Job Summary
The Cloud Managed Services Engineer (L3) is responsible for providing managed services to clients by proactively identifying and resolving cloud-based incidents.
This role requires seasoned experience in engineering within a medium to large ICT organization with excellent working knowledge of ITIL processes.
NTT DATA serves 75% of the Fortune Global 100 and invests over $3.6 billion annually in R&D to help organizations move into the digital future.
Matching Summary
Match Score: 85
NTT DATA is seeking a Cloud Managed Services Engineer (L3) with expertise in Windows and VMware technologies. The role involves proactive incident management, technical support, and process improvement for cloud services, emphasizing a strong commitment to client satisfaction and operational excellence.
Skills & Requirements
Must-have
Windows Server Administration
Linux Server Administration
Virtualization Administration
ITIL processes
Managed Services experience
Third-party vendor management
Nice-to-have
Automation opportunities identification
Disaster Recovery implementation
Cross-cultural communication skills
Mentoring junior team members
Project work delivery
Key Requirements
Bachelor's degree in IT or equivalent experience
VMware Certified Professional certification preferred
Seasoned experience in Managed Services
Experience with Windows and Linux server administration