Associate Director, Operations Transformation & Technology

AIA Group

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Business requirements gathering
User acceptance testing standards
Cross-functional project delivery
** AIA Group is seeking an Associate Director for Operations Transformation & Technology to lead digital initiatives and improve operational efficiency. The role involves overseeing project delivery, managing user acceptance testing, and acting as a liaison between business and technology teams, requiring extensive experience in business analysis and transformation. **

Job Summary

  • Responsible for executing transformation initiatives in relation to major activities such as mergers or acquisitions and ongoing operational improvements.
  • Act as the key bridge between business leaders and technology teams to ensure solutions meet strategic goals and promote efficiency.
  • Champion process simplification and standardization across regions and business channels while mentoring analysts to maintain high delivery standards.

Matching Summary

Match Score: 75

** AIA Group is seeking an Associate Director for Operations Transformation & Technology to lead digital initiatives and improve operational efficiency. The role involves overseeing project delivery, managing user acceptance testing, and acting as a liaison between business and technology teams, requiring extensive experience in business analysis and transformation. **

Skills & Requirements

Must-have

  • business requirements gathering
  • user acceptance testing standards
  • cross-functional project delivery
  • digital process harmonization
  • stakeholder engagement and communication
  • strategic problem solving

Nice-to-have

  • mentoring and team guidance
  • process simplification and standardization
  • risk identification and compliance
  • data interpretation and trend analysis

Key Requirements

  • Bachelor’s degree in related field
  • Minimum 10 years business analysis experience
  • Experience in transformation or technology domains
  • Professional certification preferred (e.g., CBAP, PMI-PBA)

Work Rights

Not specified

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