Base: $148,967 - $182,700; bonus/equity: not speci...
On-site
Quality improvement programs
Efficiency-focused process improvements
Monitoring key operational indicators
Drives creation of quality, process improvement, and Lean initiatives by designing and implementing quality improvement programs
Job Summary
Drives creation of quality, process improvement, and Lean initiatives by designing and implementing quality improvement programs.
Responsible for the overall safety, quality, performance, and customer experience of Inbound or Outbound operations.
Works closely with support staff—including HR, Finance, Facilities, Safety, IT, and senior Operations leaders—by collaborating on labor planning, staffing, budgeting, and resource alignment.
Matching Summary
Drives creation of quality, process improvement, and Lean initiatives by designing and implementing quality improvement programs.
Salary
Base: $148967 - $182700; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
quality improvement programs
efficiency-focused process improvements
monitoring key operational indicators
leading and mentoring managers
data-driven improvements
standardizing best practices
Nice-to-have
continuous improvement mindset
customer experience focus
leadership capability strengthening
structured discussions and feedback forums
associate well-being support
Key Requirements
Minimum 3 years of experience in operations management
Experience with Lean principles
Experience with quality improvement programs
Experience with labor planning and workflow strategies