Customer Service Associate Iii- 2nd Shift (hybrid- In Uniondale, Ny)

National General

Uniondale, New York, United States
Hybrid (2-3 days onsite in uniondale, ny)
Strong verbal and written communication skills
Ability to work independently managing multiple priorities
Highly organized and detail-oriented approach
National General Holdings Corp., a part of The Allstate Corporation, is seeking a Customer Service Associate III for a hybrid role in Uniondale, NY. The ideal candidate should have strong communication skills and a passion for problem-solving while providing exceptional customer service

Job Summary

  • National General puts people at the center of everything by delivering exceptional service through a supportive team.
  • The role involves handling moderate to complex inquiries related to policies, billing, and account updates while striving for first-call resolution.
  • Employees enjoy hybrid flexibility with on-site days in Uniondale, NY, and a collaborative culture featuring free snacks and refreshments.

Matching Summary

Match Score: 85

National General Holdings Corp., a part of The Allstate Corporation, is seeking a Customer Service Associate III for a hybrid role in Uniondale, NY. The ideal candidate should have strong communication skills and a passion for problem-solving while providing exceptional customer service.

Skills & Requirements

Must-have

  • Strong verbal and written communication skills
  • Ability to work independently managing multiple priorities
  • Highly organized and detail-oriented approach
  • Patience empathy and professionalism with customers

Nice-to-have

  • Experience with Microsoft Office Suite especially Excel
  • Prior exposure to insurance concepts or policies
  • Comfort handling complex or difficult conversations

Key Requirements

  • 0-2 years of experience preferred
  • Authorization to work in the United States required

Work Rights

Must have authorization to work in the United States

Tailored Resume

Cover Letter