Renewal Manager

Genesys

Base: $33.99 - $59.76; bonus/equity: commission or...
Fully remote
Subscription based business models
Recurring revenue frameworks
Negotiation and conflict resolution
Drive the continuity and growth of recurring revenue across an established customer base by owning the full renewal lifecycle and influencing long term customer value

Job Summary

  • Drive the continuity and growth of recurring revenue across an established customer base by owning the full renewal lifecycle and influencing long term customer value.
  • At Genesys, we are redefining how organizations deliver empathetic, AI powered customer experiences, and this role plays a critical part in ensuring customers realize continuous value from that transformation.
  • Benefits include Medical, Dental, and Vision Insurance, Telehealth coverage, flexible work schedules, development opportunities, and Open Time Off.

Matching Summary

Drive the continuity and growth of recurring revenue across an established customer base by owning the full renewal lifecycle and influencing long term customer value.

Salary

Base: $33.99 - $59.76; Bonus/Equity: Commission or performance-based bonus opportunities; Benefits: Medical, Dental, Vision, Telehealth, 401(k) matching, Adoption Assistance, Fertility treatments

Skills & Requirements

Must-have

  • Subscription based business models
  • Recurring revenue frameworks
  • Negotiation and conflict resolution
  • Stakeholder management
  • Customer loyalty and business outcomes

Nice-to-have

  • Empathetic customer experiences
  • AI-powered solutions
  • Collaboration and impact
  • Usage analytics and health metrics

Key Requirements

  • 5+ years in renewals, account management, or sales
  • Proven track record of retention targets
  • Strong revenue forecasting ability
  • Bachelor's degree or equivalent experience

Work Rights

Not specified

Tailored Resume

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