Customer Education Associate

Box

Redwood City, CA, United States
On-site
Deliver dynamic learning experiences
Drive user adoption and behavior change
Partner with client stakeholders
Box is the leader in Intelligent Content Management, enabling organizations to fuel collaboration, manage content lifecycles, secure critical content, and transform business workflows with enterprise AI

Job Summary

  • Box is the leader in Intelligent Content Management, enabling organizations to fuel collaboration, manage content lifecycles, secure critical content, and transform business workflows with enterprise AI.
  • The Customer Education Associate will build collaborative relationships with customers, design and deliver engaging learning experiences, and partner with stakeholders to drive user adoption and transformation.
  • The role requires a passion for technology, strong communication skills, and the ability to distill complex ideas into powerful messaging, with a minimum of 3 years of experience in education or technology training.

Matching Summary

Box is the leader in Intelligent Content Management, enabling organizations to fuel collaboration, manage content lifecycles, secure critical content, and transform business workflows with enterprise AI.

Skills & Requirements

Must-have

  • deliver dynamic learning experiences
  • drive user adoption and behavior change
  • partner with client stakeholders
  • develop education and change management strategies
  • build collaborative customer relationships

Nice-to-have

  • growth mindset and leverage AI
  • passionate about technology impact
  • curious about user behavior
  • lifelong learner
  • pushing boundaries of education field

Key Requirements

  • 3+ years of experience in education or technology training
  • Led engaging virtual and in person training sessions
  • Built education curricula to drive adoption
  • Developed change management strategies
  • Familiarity with learning field trends and e-learning development

Work Rights

Not specified

Tailored Resume

Cover Letter