Customer Banking Specialist - Cheltenham

CommBank

Cheltenham, Australia
Predetermined roster (monday - friday, 11:30 am - 4 pm)
Proven experience in customer service
Ability to articulate financial terms clearly
Experience in financial services or retail
CommBank is seeking a Customer Banking Specialist for its Cheltenham branch to enhance customer banking experiences by providing support on various financial products. The ideal candidate should have strong customer service skills, ideally from a financial services, retail, or hospitality background, and be available for a predetermined roster from Monday to Friday, 11:30 AM to 4 PM

Job Summary

  • As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers.
  • You will have in-depth conversations with customers to support their overall banking needs including home loans and financial advice.
  • The role requires completing financial health checks and providing options through education on digital banking technology.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for its Cheltenham branch to enhance customer banking experiences by providing support on various financial products. The ideal candidate should have strong customer service skills, ideally from a financial services, retail, or hospitality background, and be available for a predetermined roster from Monday to Friday, 11:30 AM to 4 PM.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Ability to articulate financial terms clearly
  • Experience in financial services or retail

Nice-to-have

  • Genuine interest in financial wellbeing
  • Ability to work in busy commercial environment
  • Champion risk-adverse culture

Key Requirements

  • Availability for Monday-Friday 11:30am-4pm roster
  • Excellent communication skills
  • Ability to act with integrity

Work Rights

Not specified

Tailored Resume

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