Base: $48,790 - $90,610 py; bonus/equity: not spec...
Control room operations
Incident management coordination
Operational reporting
Lead, supervise, and support Control Room Operators during all shifts, ensuring adherence to operational, security, and regulatory requirements
Job Summary
Lead, supervise, and support Control Room Operators during all shifts, ensuring adherence to operational, security, and regulatory requirements.
Act as the primary point of contact for operational and system blocking issues, coordinating incident management and resolution.
This position offers a comprehensive benefits package, including health, dental, and vision insurance, paid time off, and a 401(k) plan with employer matching.
Matching Summary
Lead, supervise, and support Control Room Operators during all shifts, ensuring adherence to operational, security, and regulatory requirements.
Salary
Base: $48,790 - $90,610 per year; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including health, dental, vision, PTO, 401(k) with match
Skills & Requirements
Must-have
Control room operations
Incident management coordination
Operational reporting
System monitoring
Team leadership
Nice-to-have
Continuous process improvement
Fast-paced environment
Player-centric values
Technical savvy
Key Requirements
Diploma or degree in IT, Operations, Business, or related field (or equivalent experience)
Previous control room, operations centre, NOC, SOC, or gaming operations experience
Demonstrated leadership or supervisory experience
Proficient with computer systems, monitoring tools, and reporting platforms
Ability to manage priorities in a fast-paced operational environment