International Intake Specialist

Mass General Brigham

Cambridge, Massachusetts, United States
Base: $23.34 - $33.37phly; bonus/equity: not speci...
Fully remote
2+ years healthcare or business experience
High school diploma required
Proficiency with salesforce and epic systems
The Client Specialist serves as the initial point of contact for patients via phone, email, or in person to ensure their healthcare needs are met

Job Summary

  • The Client Specialist serves as the initial point of contact for patients via phone, email, or in person to ensure their healthcare needs are met.
  • Responsibilities include registering patients in the EPIC system, maintaining the Salesforce CRM database, and enrolling patients into Concierge Medicine practices.
  • The role offers a competitive hourly pay range of $23.34 to $33.37 along with comprehensive benefits and career advancement opportunities.

Matching Summary

The Client Specialist serves as the initial point of contact for patients via phone, email, or in person to ensure their healthcare needs are met.

Salary

Base: $23.34 - $33.37/Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive benefits, career advancement, differentials, premiums, and bonuses included

Skills & Requirements

Must-have

  • 2+ years healthcare or business experience
  • High school diploma required
  • Proficiency with Salesforce and EPIC systems
  • Strong customer service and communication skills
  • Ability to handle sensitive patient information

Nice-to-have

  • Bachelor's degree in related field preferred
  • Experience with concierge medicine practices
  • Flexibility to adapt to changing operational procedures
  • Ability to work independently with minimal supervision

Key Requirements

  • High School Diploma or Equivalent
  • Bachelor's Degree Related Field (Preferred)
  • 2+ years of related experience
  • Knowledge of medical terminology

Work Rights

Not specified

Tailored Resume

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