Base: not specified; bonus/equity: performance-dep...
Team leader and traffic manager leadership
Efficient resource planning
Performance monitoring of external partners
You will take on the professional and disciplinary leadership of team leaders and traffic managers, ensuring efficient deployment planning and optimal utilization control
Job Summary
You will take on the professional and disciplinary leadership of team leaders and traffic managers, ensuring efficient deployment planning and optimal utilization control.
You will be responsible for achieving targets, quality, and performance of external partners, deriving strategic measures from area KPI achievement.
Intrum offers a varied field of activity with many design possibilities, flat hierarchies, short decision-making paths, and flexible home office options.
Matching Summary
You will take on the professional and disciplinary leadership of team leaders and traffic managers, ensuring efficient deployment planning and optimal utilization control.
Salary
Base: Not specified; Bonus/Equity: Performance-dependent bonus; Benefits: Company pension plan, monthly shopping voucher
Skills & Requirements
Must-have
Team leader and traffic manager leadership
Efficient resource planning
Performance monitoring of external partners
Area KPI achievement and strategic measures
Process and script optimization
CRM and call center technology proficiency
Nice-to-have
Inspiring and clear leadership style
High communication strength and confidence
Structured, strategic, and solution-oriented thinking
Resilience and composure in dynamic situations
Conflict resolution and diplomatic skills
Team-oriented and proactive change driver
Key Requirements
Commercial apprenticeship or comparable qualification