Base salary + variable component; ote range not sp...
On-site
Hands-on experience in observability
Cybersecurity domain expertise
Enterprise search knowledge
Elastic Cloud is seeking a Senior Customer Architect with a strong technical background in IT domains, particularly in Observability, Cybersecurity, and Enterprise Search. The ideal candidate will be responsible for driving customer adoption of Elastic solutions, ensuring alignment with business objectives while maintaining a focus on customer satisfaction and growth
Job Summary
The role involves acting as a Trusted Technical Advisor to ensure Elastic solutions exceed customer expectations and drive business value.
You will define and communicate technical success criteria by crafting detailed Technical Success Plans tailored to specific customer goals.
The position requires collaborating with account teams to eliminate technical frictions and facilitate the expansion of annual recurring revenue.
Matching Summary
Match Score: 85
Elastic Cloud is seeking a Senior Customer Architect with a strong technical background in IT domains, particularly in Observability, Cybersecurity, and Enterprise Search. The ideal candidate will be responsible for driving customer adoption of Elastic solutions, ensuring alignment with business objectives while maintaining a focus on customer satisfaction and growth.
Salary
Base salary plus variable component; OTE range not specified; 70/30 pay mix (base/target variable)
Skills & Requirements
Must-have
Hands-on experience in Observability
Cybersecurity domain expertise
Enterprise Search knowledge
Cloud-based software solutions background
Technical Success Plan creation
Nice-to-have
Previous Elastic solutions experience
Growth mindset and technology trends passion
Strong communication and presentation skills
Ability to lead multiple projects simultaneously
Experience with Elasticsearch, Logstash, Kibana
Key Requirements
Bachelor's degree in Computer Science or related field
Validated experience as Solutions Architect or Technical Consultant