DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Conroe, TX, who will enhance customer experiences by delivering exceptional service and assisting with front-end operations. The ideal candidate should possess a customer-focused attitude, have retail experience, and demonstrate teamwork and accountability
Job Summary
The Customer Service Specialist is responsible for providing excellent customer experiences by creating an exceptional shopping environment.
Team members must serve as the primary customer service provider at the front end while acting as a liaison between customers and management.
The role requires upholding company merchandising standards and promoting training on company programs such as loyalty memberships and credit card enrollment.
Matching Summary
Match Score: 85
DICK'S Sporting Goods is seeking a Retail Customer Service Specialist in Conroe, TX, who will enhance customer experiences by delivering exceptional service and assisting with front-end operations. The ideal candidate should possess a customer-focused attitude, have retail experience, and demonstrate teamwork and accountability.
Skills & Requirements
Must-have
Excellent customer experience delivery
Front-end operations management
Register coverage and complex transactions
Department scheduling and workflow direction
Merchandising and presentation standards adherence
Nice-to-have
Inclusive and diverse workforce commitment
Collaborative team approach
Action-oriented decision making
Instilling trust among teammates
Proactive customer needs assessment
Key Requirements
Prior retail sales or cashier experience preferred