Patient Service Representative (psr) - Cardiology Clinic

Advocate Health

Base: $19.80 - $29.70 ph; bonus/equity: not specif...
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Hipaa compliance knowledge
Insurance verification skills
Electronic health record proficiency
** Advocate Health is seeking a full-time Patient Service Representative for their Cardiology Clinic, responsible for managing patient registrations, insurance verification, and maintaining health records while ensuring compliance with healthcare regulations. The role emphasizes excellent customer service, attention to detail, and the ability to multitask in a fast-paced environment. **

Job Summary

  • The role creates the foundation of the patient medical record while ensuring strict compliance with HIPAA and other regulatory mandates to prevent safety issues.
  • Employees are responsible for verifying insurance information, collecting co-pays, and educating patients on financial obligations to ensure timely payment and billing accuracy.
  • Advocate Health offers a comprehensive benefits suite including health coverage, retirement matching, and paid time off for this full-time position.

Matching Summary

Match Score: 75

** Advocate Health is seeking a full-time Patient Service Representative for their Cardiology Clinic, responsible for managing patient registrations, insurance verification, and maintaining health records while ensuring compliance with healthcare regulations. The role emphasizes excellent customer service, attention to detail, and the ability to multitask in a fast-paced environment. **

Salary

Base: $19.80 - $29.70 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including medical, dental, vision, retirement match, and PTO

Skills & Requirements

Must-have

  • HIPAA compliance knowledge
  • Insurance verification skills
  • Electronic health record proficiency
  • High-volume patient interaction
  • Cash handling and payment collection

Nice-to-have

  • Customer service recovery skills
  • Collaborative team environment
  • Process improvement initiative
  • Patient portal education ability
  • Flexible schedule adaptability

Key Requirements

  • High School Diploma or GED required
  • Medical experience preferred
  • No specific licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter