Agent.e Service Royal (téléphoniste), Statut (h/f/d)
Hotel Chadstone Melbourne MGallery
Mont-Tremblant, Quebec, Canada
Base: $22.53/h; bonus/equity: not specified; benef...
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French and english bilingual communication
Prior customer service experience required
Microsoft outlook and pms software proficiency
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The Hotel Chadstone Melbourne MGallery is seeking a Service Royal Agent (téléphoniste) to provide courteous and efficient customer service, manage reservations, and address guest inquiries. The position offers a supportive work environment with a focus on employee well-being, competitive benefits, and opportunities for personal and professional growth.
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Job Summary
The role involves providing courteous, fast, and empathetic service by managing all incoming calls, room reservations, and guest requests.
Employees benefit from a competitive salary of $22.53/hour, temporary housing availability, and access to global travel discounts across over 5700 Accor hotels.
The position requires strong problem-solving skills and the ability to work effectively under pressure in a dynamic team environment.
Matching Summary
Match Score: 75
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The Hotel Chadstone Melbourne MGallery is seeking a Service Royal Agent (téléphoniste) to provide courteous and efficient customer service, manage reservations, and address guest inquiries. The position offers a supportive work environment with a focus on employee well-being, competitive benefits, and opportunities for personal and professional growth.
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Salary
Base: $22.53/h; Bonus/Equity: Not specified; Benefits: Travel discounts, temporary housing, insurance, retirement plan, employee assistance program
Skills & Requirements
Must-have
French and English bilingual communication
Prior customer service experience required
Microsoft Outlook and PMS software proficiency
Nice-to-have
Previous telephone operator or front desk experience
Knowledge of hotel departments and services
Ability to work flexible shifts including weekends