Financial Advocate - Onsite

Advocate Aurora Health

St Lukes, Wisconsin, US
Base: $22.90 - $34.35 ph; bonus/equity: not specif...
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Calculate patient financial responsibility estimates
Explain deductibles coinsurance and copayments clearly
Coordinate medicaid applications with social workers
** Advocate Aurora Health is seeking a Financial Advocate to work onsite in St. Lukes, Wisconsin. The role involves calculating patient financial responsibilities, educating patients about insurance coverage, and assisting in securing funding sources, with a focus on providing excellent customer service. **

Job Summary

  • The role involves calculating personalized financial estimates for patients based on their specific insurance coverage prior to receiving services.
  • Employees must interview uninsured patients to identify qualifying needs and coordinate paperwork for potential coverage through charity care or Medicaid.
  • Advocate Health offers a comprehensive suite of total rewards including competitive compensation, health benefits, and retirement plans with employer match.

Matching Summary

Match Score: 75

** Advocate Aurora Health is seeking a Financial Advocate to work onsite in St. Lukes, Wisconsin. The role involves calculating patient financial responsibilities, educating patients about insurance coverage, and assisting in securing funding sources, with a focus on providing excellent customer service. **

Salary

Base: $22.90 - $34.35 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive suite including PTO, health/dental/vision, and retirement match

Skills & Requirements

Must-have

  • Calculate patient financial responsibility estimates
  • Explain deductibles coinsurance and copayments clearly
  • Coordinate Medicaid applications with social workers
  • Assess uninsured patients for financial assistance programs
  • Document patient interactions using scripted notes

Nice-to-have

  • Solid knowledge of insurance denials and appeals processes
  • Basic medical coding knowledge
  • Ability to communicate process improvement opportunities
  • Experience working in virtual or bedside settings
  • Understanding of federal regulations around 501R

Key Requirements

  • High School Graduate or GED/HSED required
  • 2 years experience in Patient Access or healthcare customer service
  • Knowledge of HIPAA compliance and EMTALA regulations

Work Rights

Not specified

Tailored Resume

Cover Letter