Travel Claims & Customer Service Representative

Waypoint Underwriting Management

Base: 16.85 - 21.65 hourly; bonus/equity: not spec...
Independent judgment
Strong communication skills
Gather essential information
Serve as the first point of contact for reporting claims and initiating the claims process

Job Summary

  • Serve as the first point of contact for reporting claims and initiating the claims process.
  • Independently process travel claims in accordance with associated policies.
  • Handle incoming calls from and make outgoing calls to claimants and suppliers in a professional, positive, and proactive manner.

Matching Summary

Serve as the first point of contact for reporting claims and initiating the claims process.

Salary

Base: 16.85 - 21.65 Hourly; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Independent judgment
  • Strong communication skills
  • Gather essential information
  • Assess coverage eligibility
  • HIPAA compliance

Nice-to-have

  • White-glove service
  • Fast-paced team-based environment
  • Problem/issue resolution capability

Key Requirements

  • Intermediate skill level in Microsoft Office programs
  • Effective time management skills
  • Ability to function independently within established guidelines

Work Rights

Not specified

Tailored Resume

Cover Letter