Customer Banking Specialist - Portland

CBA (Commonwealth Bank)

Portland, VIC, Australia
Exceptional customer service delivery
Articulate financial terms clearly
Problem solve and provide solutions
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Portland Branch you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • With us, you’ll help customers make informed financial decisions to achieve their goals.

Matching Summary

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Articulate financial terms clearly
  • Problem solve and provide solutions
  • Champion risk-adverse culture
  • Work in a busy retail environment

Nice-to-have

  • Experience in financial services
  • Experience in retail or hospitality
  • Genuine interest in career growth
  • Ability to ask probing questions

Key Requirements

  • Experience in financial services
  • Experience in retail or hospitality
  • Availability for predetermined roster

Work Rights

Not specified

Tailored Resume

Cover Letter