Telephone Operator (royal Service)

Sofitel Sydney Wentworth

Dallas, TX, United States
Not specified; performance based bonus eligible; m...
On-site
High school graduate or equivalent
Fluency in english verbal and non-verbal
Flexible schedule including weekends and holidays
The role ensures prompt reception and dispatch of guest calls while responding to general hotel inquiries

Job Summary

  • The role ensures prompt reception and dispatch of guest calls while responding to general hotel inquiries.
  • Employees must be comfortable working flexible schedules including mornings, evenings, weekends, and holidays.
  • Benefits include medical, dental, vision insurance, 401K, and complimentary shift meals.

Matching Summary

The role ensures prompt reception and dispatch of guest calls while responding to general hotel inquiries.

Salary

Not specified; Performance based bonus eligible; Medical, Dental, Vision Insurance, 401K included

Skills & Requirements

Must-have

  • High school graduate or equivalent
  • Fluency in English verbal and non-verbal
  • Flexible schedule including weekends and holidays
  • Knowledge of emergency procedures
  • Computer literate in Microsoft Office

Nice-to-have

  • Previous experience in Guest Relations
  • Knowledge of Opera Property Management system
  • Ability to up-sell menu choices
  • Experience with Royal Service Management system

Key Requirements

  • High school diploma or vocational training certificate
  • Fluency in English language skills
  • Comfort with multiple computer applications

Work Rights

Not specified

Tailored Resume

Cover Letter