Patient Representative | 3rd Shift

The Ohio State University

Columbus, OH, US
Not specified; not specified; comprehensive employ...
Available wednesday through saturday 7 pm to 5:30 am
1 year full-time clinical or critical care experience
Empathetic verbal communication skills
The Patient Representative provides family support, education, and mediation to patients and visitors in the Specialty Waiting Area

Job Summary

  • The Patient Representative provides family support, education, and mediation to patients and visitors in the Specialty Waiting Area.
  • This role requires proactive customer service interventions and the ability to anticipate the needs of families in an overwhelming environment.
  • The position offers comprehensive benefits including affordable health insurance starting day one, paid vacation, and retirement plan options.

Matching Summary

The Patient Representative provides family support, education, and mediation to patients and visitors in the Specialty Waiting Area.

Salary

Not specified; Not specified; Comprehensive employee benefits include health insurance, dental, vision, retirement plans, and paid leave.

Skills & Requirements

Must-have

  • Available Wednesday through Saturday 7 pm to 5:30 am
  • 1 year full-time clinical or critical care experience
  • Empathetic verbal communication skills
  • Conflict resolution and problem-solving abilities

Nice-to-have

  • Bachelor's degree in healthcare or social science
  • Service Plus customer service behaviors
  • Experience with program planning and coordination
  • Strong interpersonal and diplomacy skills

Key Requirements

  • HS Graduate or Equivalent
  • 1 year full-time employment in clinical or critical care area
  • Evidence of customer service skills and training

Work Rights

Not specified

Tailored Resume

Cover Letter