Rc Club Member Experience Concierge

Marriott

Saint Thomas, VI, United States
Base: $23.75 ph; bonus/equity: not specified; bene...
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Assist members with pre-arrival and check-in processes
Handle front office duties including billing and audit
Coordinate special arrangements and activities for guests
** Marriott is seeking a Member Experience Concierge for their RC Club in Saint Thomas, VI. The role involves assisting members and guests with various services throughout their stay, ensuring a high level of customer satisfaction. **

Job Summary

  • The role involves assisting members and guests with the entire stay lifecycle from pre-arrival to departure.
  • Employees are expected to conduct pre-calls, manage grocery orders, and coordinate special amenities for Ritz-Carlton Club members.
  • The position requires adherence to The Ritz-Carlton Gold Standards to deliver exceptional luxury service experiences.

Matching Summary

Match Score: 75

** Marriott is seeking a Member Experience Concierge for their RC Club in Saint Thomas, VI. The role involves assisting members and guests with various services throughout their stay, ensuring a high level of customer satisfaction. **

Salary

Base: $23.75 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Assist members with pre-arrival and check-in processes
  • Handle front office duties including billing and audit
  • Coordinate special arrangements and activities for guests

Nice-to-have

  • Anticipate service needs proactively
  • Maintain positive working relationships with team
  • Demonstrate genuine appreciation to guests

Key Requirements

  • High school diploma or G.E.D. equivalent
  • At least 1 year of related work experience
  • No supervisory experience required

Work Rights

Not specified

Tailored Resume

Cover Letter