Tour Guide | Highmark Stadium

ASM Global

Buffalo, US
Base: $18ph; bonus/equity: not specified; benefits...
On-site
Deliver engaging and informative tours
Ensure visitor safety
Maintain high service standards
ASM Global is seeking a Tour Guide for Highmark Stadium in Buffalo, responsible for delivering engaging and informative tours while ensuring guest safety and satisfaction. The ideal candidate will possess excellent communication and customer service skills, along with a passion for creating memorable experiences for visitors

Job Summary

  • As a Tour Guide, you will be responsible for creating memorable guest experiences by delivering engaging, informative tours of Highmark Stadium.
  • This role leads daily and private tours, provides accurate facts and storytelling, ensures visitor safety, and upholds the service standards expected at Highmark Stadium.
  • The New Highmark Stadium will become the new home of the Buffalo Bills, opening in the 2026 NFL season with state-of-the-art technology.

Matching Summary

Match Score: 85

ASM Global is seeking a Tour Guide for Highmark Stadium in Buffalo, responsible for delivering engaging and informative tours while ensuring guest safety and satisfaction. The ideal candidate will possess excellent communication and customer service skills, along with a passion for creating memorable experiences for visitors.

Salary

Base: $18/hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Deliver engaging and informative tours
  • Ensure visitor safety
  • Maintain high service standards
  • Accurate facts and storytelling
  • Interact and guide visitors
  • Exceptional customer service

Nice-to-have

  • Positive team-oriented attitude
  • Guest engagement skills
  • Bilingual skills

Key Requirements

  • Ability to communicate effectively
  • Customer service experience
  • Ability to memorize and recite scripted facts
  • Flexibility with schedule
  • Computer experience
  • Ability to stand for long periods
  • Ability to walk long distances

Work Rights

Not specified

Tailored Resume

Cover Letter