Administrative Assistant

UNISYS AUSTRALIA PTY LIMITED

Client and internal department interface
End to end ownership of user issues
Monitor and evaluate customer interactions
Provides support and serves as a subject matter expert across a business process service area

Job Summary

  • Provides support and serves as a subject matter expert across a business process service area.
  • Interfaces with clients and internal departments in the resolution of complex inquiries using expertise and in-depth knowledge of related areas.
  • Monitors and evaluates customer interactions and service delivery to ensure quality standards are met.

Matching Summary

Provides support and serves as a subject matter expert across a business process service area.

Skills & Requirements

Must-have

  • client and internal department interface
  • end to end ownership of user issues
  • monitor and evaluate customer interactions
  • collaborate with colleagues and teams
  • handle and escalate complex problems
  • provide process support

Nice-to-have

  • subject matter expert across business process
  • seamless service delivery with vendors

Key Requirements

  • 4-6 years experience in area of responsibility
  • High School Diploma or GED required
  • Technical certification or Associate Degree may be required

Work Rights

Not specified

Tailored Resume

Cover Letter