Finger Lakes Community Health provides medical, dental, and behavioral health services to over 28,000 patients at eight health centers and strives to deliver high-quality and innovative healthcare services
Job Summary
Finger Lakes Community Health provides medical, dental, and behavioral health services to over 28,000 patients at eight health centers and strives to deliver high-quality and innovative healthcare services.
The Patient Service Representative plays a vital role in ensuring a positive patient experience by managing patient inquiries, scheduling, check-in, payment collection, and supporting overall facility operations.
Benefits include a Monday through Friday schedule with major holidays off, medical insurance with 90%+ employer contribution, dental, vision, life insurance, 3% 401k contribution, robust PTO, and education reimbursement.
Matching Summary
Finger Lakes Community Health provides medical, dental, and behavioral health services to over 28,000 patients at eight health centers and strives to deliver high-quality and innovative healthcare services.
Salary
$17.50 - $24.20
Skills & Requirements
Must-have
Patient check-in and check-out
Appointment scheduling and coordination
Insurance verification and billing support
Electronic health record documentation
Customer service in healthcare setting
Nice-to-have
Problem-solving skills
Clear and professional communication
Ability to handle patient complaints
Team collaboration during morning huddles
Key Requirements
High school diploma or equivalent
1+ years healthcare or customer service experience preferred
Valid government-issued photo ID
Introductory knowledge of healthcare billing and scheduling