Agent(e), Service À La Clientèle

SNC Lavalin

Pointe-Claire, Quebec, Canada
Not specified; competitive remuneration; comprehen...
Hybrid
French and english communication skills
Secondary or college diploma required
Ability to work under pressure
SNC Lavalin is seeking a bilingual Customer Service Agent for the Réseau Express Métropolitain (REM) in Quebec. This role involves providing excellent service to travelers, resolving inquiries, and adapting to a dynamic environment

Job Summary

  • The role involves interacting with thousands of travelers daily to ensure a pleasant transportation experience on the REM network.
  • Candidates must possess strong bilingual communication skills in French and English to serve diverse clients effectively.
  • The position offers competitive compensation, flexible benefits, and opportunities for professional development within a global engineering organization.

Matching Summary

Match Score: 85

SNC Lavalin is seeking a bilingual Customer Service Agent for the Réseau Express Métropolitain (REM) in Quebec. This role involves providing excellent service to travelers, resolving inquiries, and adapting to a dynamic environment.

Salary

Not specified; Competitive remuneration; Comprehensive flexible benefits package

Skills & Requirements

Must-have

  • French and English communication skills
  • Secondary or college diploma required
  • Ability to work under pressure

Nice-to-have

  • Public transport sector knowledge
  • Previous experience with the public
  • Microsoft Office proficiency

Key Requirements

  • High school or college diploma
  • Bilingual (French/English) proficiency
  • Experience working with the public

Work Rights

Not specified

Tailored Resume

Cover Letter