Support Engineer

Chalkinc

Dublin, Ireland
On-site
Technical support
Python and sql proficiency
Troubleshooting and problem-solving
Chalkinc is seeking a Support Engineer to provide technical support for their machine learning platform in Dublin, Ireland. The ideal candidate will have a strong technical background and experience in customer-facing roles, with a focus on problem-solving and collaboration

Job Summary

  • As a Support Engineer at Chalk, you'll be our front-line technical support expert, ensuring customers have exceptional experiences with our products.
  • You will work directly with clients across industries like finance, healthcare, and e-commerce, helping them troubleshoot and optimize their usage of Chalk's platform.
  • This role offers a unique opportunity to deeply understand our technology, partner closely with our Engineering and Forward Deployed Engineering teams, and significantly impact customer satisfaction and product quality.

Matching Summary

Match Score: 85

Chalkinc is seeking a Support Engineer to provide technical support for their machine learning platform in Dublin, Ireland. The ideal candidate will have a strong technical background and experience in customer-facing roles, with a focus on problem-solving and collaboration.

Skills & Requirements

Must-have

  • technical support
  • Python and SQL proficiency
  • troubleshooting and problem-solving
  • customer-facing technical roles

Nice-to-have

  • ML/data infrastructure experience
  • Machine Learning operations understanding
  • startup environment experience

Key Requirements

  • Technical background
  • Bachelor's degree in Computer Science or equivalent

Work Rights

Not specified

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