Senior Officer, Medical Service

AIA Group

Not specified (assumed hybrid or onsite based on company culture)
5 years relevant experience in medical claims
Process group health insurance claims timely
Investigate suspicious fraudulent claims
AIA Group is seeking a Senior Officer for Medical Service to manage and process group health insurance claims. The ideal candidate should have at least five years of experience in medical claims or customer service and possess strong communication skills, attention to detail, and the ability to work under pressure

Job Summary

  • The role involves assessing and settling group health insurance claims while making recommendations on policies and guidelines.
  • Candidates will liaise with solicitors and third parties during investigations to ensure actions serve the best interest of AIA.
  • The position requires identifying and investigating suspicious or fraudulent claims and escalating them to superiors as needed.

Matching Summary

Match Score: 85

AIA Group is seeking a Senior Officer for Medical Service to manage and process group health insurance claims. The ideal candidate should have at least five years of experience in medical claims or customer service and possess strong communication skills, attention to detail, and the ability to work under pressure.

Skills & Requirements

Must-have

  • 5 years relevant experience in medical claims
  • Process group health insurance claims timely
  • Investigate suspicious fraudulent claims

Nice-to-have

  • Professional qualification in FLMI or FLHC
  • Flexible and customer-oriented approach
  • Ability to handle multi-task under pressure

Key Requirements

  • Diploma holder or above in any disciplines
  • Minimum 5 years relevant experience in medical claims
  • Good command of both written and spoken English and Chinese

Work Rights

Not specified

Tailored Resume

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