Amazon is seeking a Training Development Specialist in Pasay City, Philippines, to design and deliver training programs while conducting quality audits in finance operations, particularly in Accounts Receivable and Accounts Payable. The role requires a combination of training expertise and strong analytical skills to drive continuous improvement through data analysis and targeted interventions
Job Summary
Design and deliver instructor-led training programs for new hires and tenured employees, ensuring content aligns with accuracy, performance goals, and operational standards.
Conduct quality audits per cycle, evaluating interactions against defined standards and documenting findings with structured, actionable feedback.
Analyze audit data to identify performance gaps, root causes, and systemic issues — translating insights into targeted interventions such as refresher training, job aids, coaching guides, or process clarifications.
Matching Summary
Match Score: 85
Amazon is seeking a Training Development Specialist in Pasay City, Philippines, to design and deliver training programs while conducting quality audits in finance operations, particularly in Accounts Receivable and Accounts Payable. The role requires a combination of training expertise and strong analytical skills to drive continuous improvement through data analysis and targeted interventions.
Skills & Requirements
Must-have
Finance operations expertise
Accounts Receivable/Payable experience
Training program design and delivery
Quality audit execution
Data analysis for performance gaps
Instructor-led training delivery
Nice-to-have
AI-assisted auditing tools exploration
Agile support and cross-functional collaboration
Hands-on operational support during peaks
Key Requirements
5x a week office reporting
Mid/night shift possible
Demonstrated expertise in finance operations
Proven track record in training and development or finance quality control and audit processes