Sales Director - Cx Solutions

CSG

United States
Base: $145,697.16-$233,110.58; bonus: eligible for...
Hybrid
5+ years formal field sales experience
8+ years prospecting and qualifying prospects
Experience in financial services healthcare retail or cable/telecommunications
The role involves driving growth of the Customer Experience portfolio across high-value Strategic Accounts by positioning AI-enabled CX capabilities

Job Summary

  • The role involves driving growth of the Customer Experience portfolio across high-value Strategic Accounts by positioning AI-enabled CX capabilities.
  • Candidates must lead the end-to-end sales process including discovery, value conversations, proposal development, and contract negotiation.
  • CSG offers flexible work options, unlimited paid vacation, volunteer time off, and a collaborative culture recognized as a top workplace.

Matching Summary

The role involves driving growth of the Customer Experience portfolio across high-value Strategic Accounts by positioning AI-enabled CX capabilities.

Salary

Base: $145,697.16-$233,110.58; Bonus: Eligible for bonus opportunity; Benefits: Flexible work options, Unlimited Paid Vacation, Volunteer Time Off

Skills & Requirements

Must-have

  • 5+ years formal field sales experience
  • 8+ years prospecting and qualifying prospects
  • Experience in Financial Services Healthcare Retail or Cable/Telecommunications
  • Proven track record of exceeding sales quotas
  • Full sales cycle management from prospecting to close

Nice-to-have

  • Experience selling contact center or omnichannel messaging solutions
  • Familiarity with Generative AI and AI Agents automation
  • Strong senior-level relationship building skills
  • Ability to drive transformational change within accounts
  • Collaborative culture and innovative thinking

Key Requirements

  • 5+ years formal field sales experience
  • 8+ years identifying and prioritizing prospects
  • Experience in Financial Services Healthcare Retail or Cable/Telecommunications
  • Demonstrated success meeting or exceeding sales quotas

Work Rights

Not specified

Tailored Resume

Cover Letter