The Director, Partner Success – Resell is responsible for leading and developing a high‑performing team of Partner Success Managers and Partner Success Implementation Engineer professionals, ensuring strategic alignment and exceptional partner experience
Job Summary
The Director, Partner Success – Resell is responsible for leading and developing a high‑performing team of Partner Success Managers and Partner Success Implementation Engineer professionals, ensuring strategic alignment and exceptional partner experience.
This role involves maintaining and deepening senior-level relationships with key Partner Resell clients and representing NICE at global sales kickoffs, partner summits, and industry events.
NICE offers a NICE-FLEX hybrid model with 2 days in the office and 3 days remote, fostering a fast-paced, collaborative, and creative environment with endless internal career opportunities.
Matching Summary
The Director, Partner Success – Resell is responsible for leading and developing a high‑performing team of Partner Success Managers and Partner Success Implementation Engineer professionals, ensuring strategic alignment and exceptional partner experience.
Skills & Requirements
Must-have
leading high-performing teams
strategic partner success
executive relationship management
thought leadership and industry presence
conflict management and resolution
cross-functional collaboration
Nice-to-have
ambitious and game changers
continuous improvement culture
market disrupting global company
innovative and creative environment
Key Requirements
10+ years in Partner Success, Customer Success, Channel/Reseller Management, or related leadership roles
Proven experience leading cross-functional teams
Strong strategic thinking, communication, and stakeholder management skills