Customer Success Manager - Clinical Operations

Veeva Systems

North Carolina, US
On-site
Customer-facing environment expertise
Clinical operations knowledge
Strong communication skills
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster

Job Summary

  • Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.
  • As a Customer Success Manager, you will be responsible for ensuring our CROs customers’ success with Veeva’s Clinical Operations’ products and services.
  • We support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Matching Summary

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster.

Skills & Requirements

Must-have

  • Customer-facing environment expertise
  • Clinical Operations knowledge
  • Strong communication skills
  • Cross-functional collaboration
  • Customer relationship building

Nice-to-have

  • Passion for customer success
  • Collaborative spirit
  • Proactive engagement

Key Requirements

  • Experience with Clinical Research Organizations (CROs)
  • Customer success management experience
  • Strong stakeholder management skills

Work Rights

Not specified

Tailored Resume

Cover Letter