Guest Service Manager

PAN PACIFIC SERVICED SUITES BEACH ROAD

D07 Golden Mile, Middle Road, 7500B BEACH ROAD PAN PACIFIC SERVICED SUITES BEACH ROAD 199592
Sgd 5,000 - 6,200 / monthly pm
On-site
Training programme design
Rollout plan
Service improvement
The Guest Service Manager position at Pan Pacific Serviced Suites Beach Road focuses on overseeing the Front Office Department's operations, budget management, and guest satisfaction. The role requires strong leadership skills, experience in hospitality management, and the ability to implement quality assurance measures while fostering a positive work environment

Job Summary

  • Position summary statement: To oversee the smooth operation, management and overall performance of the Front Office Department
  • Primary Responsibilities: a) To prepare the hotel’s annual Front Office budget and submit to management for approval
  • The annual budget should include manpower requirement, operating expenses, etc

Matching Summary

Match Score: 85

The Guest Service Manager position at Pan Pacific Serviced Suites Beach Road focuses on overseeing the Front Office Department's operations, budget management, and guest satisfaction. The role requires strong leadership skills, experience in hospitality management, and the ability to implement quality assurance measures while fostering a positive work environment.

Salary

SGD 5,000 - 6,200 / Monthly

Skills & Requirements

Must-have

  • Training Programme Design
  • Rollout Plan
  • Service Improvement
  • Capex
  • Customer Relationship Management (CRM)

Nice-to-have

  • Work Processes
  • Company Training
  • Measurement Systems
  • Management Control
  • Internal Audit
  • Hotel Design
  • P&L Analysis
  • Key Performance Indicators
  • KPI

Key Requirements

  • Minimum 5 years experience

Work Rights

Tailored Resume

Cover Letter