Customer Banking Specialist - Rouse Hill (6 Months Fixed Contract)

Commonwealth Bank

Rouse Hill, Australia
Part time (30 hours per week, predetermined roster)
Exceptional customer service delivery
In-depth customer conversations
Financial health checks
The Commonwealth Bank is seeking a Customer Banking Specialist for a 6-month fixed contract in Rouse Hill, Australia. The role involves providing exceptional customer service, addressing banking inquiries, and supporting customers with financial products and technology

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • As the Customer Banking Specialist in our Rouse Hill Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • You’ll be part of a community that’ll support you professionally and personally, every step of the way.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a Customer Banking Specialist for a 6-month fixed contract in Rouse Hill, Australia. The role involves providing exceptional customer service, addressing banking inquiries, and supporting customers with financial products and technology.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Financial health checks
  • Demonstrate in-branch technology
  • Problem-solving and effective solutions

Nice-to-have

  • Interest in building a career with CommBank
  • Support for Aboriginal and/or Torres Strait Islander Peoples

Key Requirements

  • Proven experience in Financial Services, Retail or Hospitality
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in a busy retail environment
  • 6 Months Fixed Contract

Work Rights

Not specified

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