Not specified (considering the global nature of the company, hybrid might be inferred)
1-2 years customer service experience in shipping line or forwarders
Fluent english and vietnamese communication skills
Bachelor's degree required
Maersk is seeking a Customer Experience Agent to manage shipping documents and customer invoices, ensuring effective communication with clients and internal stakeholders. The role emphasizes customer service excellence in a dynamic global environment, offering opportunities for career development and personal growth
Job Summary
This role offers an exciting career opportunity to work in a multinational Global 500 company that makes global trade happen.
You will act as the primary point of contact for customers, responsible for creating shipping documents, managing invoices, and ensuring smooth shipment execution.
Maersk provides a nurturing management culture with wide-ranging roles and a strong career mobility program for internal candidates.
Matching Summary
Match Score: 85
Maersk is seeking a Customer Experience Agent to manage shipping documents and customer invoices, ensuring effective communication with clients and internal stakeholders. The role emphasizes customer service excellence in a dynamic global environment, offering opportunities for career development and personal growth.
Skills & Requirements
Must-have
1-2 years Customer Service experience in Shipping Line or forwarders
Fluent English and Vietnamese communication skills
Bachelor's Degree required
Nice-to-have
High spirit of ownership and proactiveness
Strong problem-solving and continuous improvement mindset