Lead It Operations Analyst

OCLC

Dublin, OH, US
Hybrid
24x365 monitoring
Incident management
Technical communication skills
At OCLC, we build technology with a purpose to connect libraries and make knowledge accessible worldwide

Job Summary

  • At OCLC, we build technology with a purpose to connect libraries and make knowledge accessible worldwide.
  • The SOC Lead Analyst is responsible for monitoring and controlling member-facing online services and internal systems.
  • Join a mission-driven team that values unique perspectives and experiences to unlock innovation.

Matching Summary

At OCLC, we build technology with a purpose to connect libraries and make knowledge accessible worldwide.

Skills & Requirements

Must-have

  • 24x365 monitoring
  • incident management
  • technical communication skills

Nice-to-have

  • mentoring less experienced peers
  • ability to work under stress
  • collaborative team environment

Key Requirements

  • High School diploma
  • 3+ years IT Operations experience
  • ITIL training and certification

Work Rights

Not specified

Tailored Resume

Cover Letter