Base: $17.98 - $24.12 hourly; bonus/equity: not sp...
2nd shift (fulltime, 40 hours, rotating weekends)
Answer and triage incoming calls
Activate emergency code teams
Work rotating weekends and second shift
Baystate Health is seeking a Client Services Specialist for its Operations Services team in Holyoke, MA. The role involves triaging requests and providing support in a fast-paced, customer-focused environment, requiring strong communication skills and the ability to thrive in a changing setting
Job Summary
The Client Service Specialist receives and assesses requests from patients, families, physicians, vendors, and staff under direct supervision.
This role requires dispatching critical codes, activating emergency response teams, and providing courteous assistance in a 24-hour by 7-day setting.
Candidates must demonstrate flexibility to thrive in a changing environment while giving and accepting feedback with clarity.
Matching Summary
Match Score: 75
Baystate Health is seeking a Client Services Specialist for its Operations Services team in Holyoke, MA. The role involves triaging requests and providing support in a fast-paced, customer-focused environment, requiring strong communication skills and the ability to thrive in a changing setting.
Salary
Base: $17.98 - $24.12 hourly; Bonus/Equity: Not specified; Benefits: Not specified