Operations Customer Service Representative

Intelcom Group

Ontario, Canada
Base: $21.10 - $23.43 ph; bonus/equity: not specif...
Assist in unloading trailers
Scan and sort packages
Support shipping and receiving
Intelcom | Dragonfly is Canada’s leader in last-mile logistics with operations across three continents and over 100 sorting stations

Job Summary

  • Intelcom | Dragonfly is Canada’s leader in last-mile logistics with operations across three continents and over 100 sorting stations.
  • The role involves assisting with package processing, customer service, and supporting warehouse operations to ensure fast, accurate, and reliable service.
  • Employees benefit from short- and medium-term growth opportunities, comprehensive group insurance, a Group RRSP program, and an Employee Assistance Program.

Matching Summary

Intelcom | Dragonfly is Canada’s leader in last-mile logistics with operations across three continents and over 100 sorting stations.

Salary

Base: $21.10 - $23.43 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive group insurance, Group RRSP program, Employee Assistance Program

Skills & Requirements

Must-have

  • Assist in unloading trailers
  • Scan and sort packages
  • Support shipping and receiving
  • Process returns and documentation
  • Resolve delivery issues
  • Comply with Health & Safety protocols
  • Respond to customer inquiries

Nice-to-have

  • Train and mentor new employees
  • Collaborate with Operations teams
  • Maintain organized work environment
  • Support for clients and IDCs
  • Work in fast-paced warehouse setting

Key Requirements

  • Work authorization for Canada
  • Ability to work shift-based schedules
  • Experience in warehouse or logistics operations

Work Rights

Not specified

Tailored Resume

Cover Letter