Customer Service Representative/ Veterinary Receptionist

AmeriVet

Competitive pyy; performance bonuses available; be...
Not specified (assumed to be in-office based on the role requirements).
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences by managing appointments, communications, and patient information. The role emphasizes compassionate service and efficient operations within a supportive team environment that fosters personal and professional growth

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact for delivering an exceptional client experience.
  • Employees benefit from tailored development programs, mentorship, career pathing, and competitive pay with performance bonuses.
  • The role requires managing appointments, processing billing, and maintaining organized records while supporting the medical team.

Matching Summary

Match Score: 85

AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to provide exceptional client experiences by managing appointments, communications, and patient information. The role emphasizes compassionate service and efficient operations within a supportive team environment that fosters personal and professional growth.

Salary

Competitive pay; Performance bonuses available; Benefits include 401(k) matching, health/dental/vision insurance, and paid time off

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Demonstrate empathy with emotional clients

Nice-to-have

  • Prior customer service experience preferred
  • Experience in veterinary or healthcare setting
  • Strong desire to provide compassionate service
  • Ability to handle multiple tasks efficiently
  • Promote current promotions and campaigns

Key Requirements

  • High school diploma or equivalent work experience required
  • Basic proficiency with technology and scheduling software
  • Prior customer service experience preferably in veterinary or healthcare

Work Rights

Not specified

Tailored Resume

Cover Letter