Vca Valley Animal Hospital & Emergency Center Customer Service Representative

VCA Valley Animal Hospital & Emergency Center

Competitive compensation; benefits: medical, denta...
Overnight and weekend availability
Greeting visitors and guiding clients
Scheduling and confirming appointments
The Client Service Representative serves as the face of VCA, setting the tone for the practice by building trust with clients and their pets

Job Summary

  • The Client Service Representative serves as the face of VCA, setting the tone for the practice by building trust with clients and their pets.
  • Responsibilities include greeting visitors, scheduling appointments, processing payments, and managing medical records while ensuring the facility remains clean.
  • The role requires working overnight shifts and weekends to support the hospital's mission of prioritizing pet health and excellent service.

Matching Summary

The Client Service Representative serves as the face of VCA, setting the tone for the practice by building trust with clients and their pets.

Salary

Competitive compensation; Benefits: Medical, dental, vision, paid vacation/sick days, 401(k), employee pet discounts

Skills & Requirements

Must-have

  • Overnight and weekend availability
  • Greeting visitors and guiding clients
  • Scheduling and confirming appointments
  • Processing payments and explaining fees
  • Managing medical records and charts

Nice-to-have

  • Personable yet highly professional demeanor
  • Knowledge of general animal husbandry
  • Experience in emergency center environment
  • Ability to educate clients on pet care

Key Requirements

  • Experience in client service or front desk roles
  • Availability for overnight and weekend shifts

Work Rights

Not specified

Tailored Resume

Cover Letter