Telephone Claims Adjuster

National General

Scottsdale, AZ, US
Base: $50,000.00 - $104,100.00 depending on level;...
Hybrid
Auto insurance claims investigation
Coverage evaluation and liability determination
Damage assessment and negotiation skills
National General is seeking a Telephone Claims Adjuster to investigate and handle automobile claims from initial report through resolution in a hybrid work environment. The ideal candidate will possess strong customer service skills, analytical thinking, and a solid understanding of insurance policies

Job Summary

  • This role is responsible for investigating and handling automobile claims from initial report through resolution while evaluating coverage and determining liability.
  • The position involves identifying potential subrogation or fraud and partnering with internal teams to achieve the best outcome for the company and customers.
  • National General Insurance offers a hybrid or work-from-home environment after initial in-office training, along with competitive base compensation and incentive pay.

Matching Summary

Match Score: 85

National General is seeking a Telephone Claims Adjuster to investigate and handle automobile claims from initial report through resolution in a hybrid work environment. The ideal candidate will possess strong customer service skills, analytical thinking, and a solid understanding of insurance policies.

Salary

Base: $50,000.00 - $104,100.00 depending on level; Bonus/Equity: Incentive pay (commission, bonus) applicable; Benefits: Not specified

Skills & Requirements

Must-have

  • Auto insurance claims investigation
  • Coverage evaluation and liability determination
  • Damage assessment and negotiation skills
  • Fraud and subrogation identification
  • Customer service and communication

Nice-to-have

  • Problem-solving in fast-paced environment
  • Intermediate understanding of insurance policies
  • Ability to work independently with discretion
  • Partnering with internal teams for outcomes

Key Requirements

  • Authorization to work in the United States
  • Experience with auto insurance claims processes
  • Understanding of vehicle body parts and property damage

Work Rights

Must have authorization to work in the United States

Tailored Resume

Cover Letter