The role involves conducting guided technical screenings to ensure candidates meet basic system requirements like internet speed and headset functionality
Job Summary
The role involves conducting guided technical screenings to ensure candidates meet basic system requirements like internet speed and headset functionality.
Employees will provide real-time guidance on simple computer tasks while maintaining a supportive and professional demeanor throughout the screening process.
This position supports recruiting teams by validating access to tools such as Zoom and CRM platforms and logging all screening outcomes accurately.
Matching Summary
Match Score: 80
The role involves conducting guided technical screenings to ensure candidates meet basic system requirements like internet speed and headset functionality.
Skills & Requirements
Must-have
Minimum 1 year call center experience
Strong attention to detail
Ability to multitask in fast-paced environment
Clear professional communication skills in English
Nice-to-have
Prior tech support experience preferred
Familiarity with Zoom or MS Teams
Experience working in virtual remote environment
Comfortable assisting varying technical levels
Key Requirements
Entry-level role with 1 year customer service experience required
Basic knowledge of laptops, desktops, and Wi-Fi connectivity