Client Services Manager, Home Health

BAYADA Home Health Care

Gaithersburg, MD, US
Base: $50,000–$55,000; bonus/equity: up to $9,000 ...
On-site
Superior customer service
Coordination of client services
Emergent scheduling issues
BAYADA Home Health Care is currently seeking a Client Services Manager to join our Gaithersburg, MD Medicare certified Home Health Senior Living Office

Job Summary

  • BAYADA Home Health Care is currently seeking a Client Services Manager to join our Gaithersburg, MD Medicare certified Home Health Senior Living Office.
  • Responsibilities include providing superior customer service, managing coordination of client services and emergent scheduling issues, and maintaining effective fiscal management of your caseload.
  • BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business, including a comprehensive benefits plan.

Matching Summary

BAYADA Home Health Care is currently seeking a Client Services Manager to join our Gaithersburg, MD Medicare certified Home Health Senior Living Office.

Salary

Base: $50,000–$55,000; Bonus/Equity: up to $9,000 in quarterly performance-based incentives; Benefits: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program

Skills & Requirements

Must-have

  • Superior customer service
  • Coordination of client services
  • Emergent scheduling issues
  • Client Services Manager caseload management
  • Relationship building with referral sources
  • Fiscal management of caseload
  • Monitoring admissions metrics
  • Partnering with Clinical Managers

Nice-to-have

  • Entrepreneurial environment
  • Caring, professional team
  • Ambition to grow and advance
  • Strong employee values and recognition

Key Requirements

  • Bachelor degree preferred, Associates at minimum
  • Prior knowledge of Medicare and OASIS a plus
  • Prior medical office or home care experience preferred
  • Prior supervisory experience a plus
  • Demonstrated record of successfully taking on increased responsibility
  • Strong computer skills (electronic medical record)
  • Excellent communication and interpersonal skills

Work Rights

Not specified

Tailored Resume

Cover Letter