Client Care Associate

St Clair Veterinary Group

Kirkcaldy, Scotland, United Kingdom
Base: £23,132.37 py; bonus/equity: not specified; ...
Onsite
Customer facing experience
Excellent communication skills
It skills – microsoft office
The role provides valuable experience and an ideal chance to work alongside a talented team

Job Summary

  • The role provides valuable experience and an ideal chance to work alongside a talented team.
  • Responsibilities include greeting clients and their pets, scheduling appointments, counseling clients on products and care, and handling complaints.
  • Benefits include 5 weeks holiday + bank holidays + Birthday Leave, career progression, staff discount schemes, and a comprehensive wellbeing package.

Matching Summary

The role provides valuable experience and an ideal chance to work alongside a talented team.

Salary

Base: £23,132.37 per annum; Bonus/Equity: Not specified; Benefits: 5 weeks holiday + bank holidays + Birthday Leave, Career progression, Staff discount schemes, Life Assurance, Enhanced sickness pay, Enhanced equal family leave, E-car salary sacrifice, Employer contribution pension, Wellness program, Eyecare voucher, Free annual Flu jab, Cycle to work scheme, Recruitment referral reward

Skills & Requirements

Must-have

  • Customer facing experience
  • Excellent communication skills
  • IT skills – Microsoft Office
  • Organisational and time management skills
  • Attention to detail

Nice-to-have

  • People, pets and positivity
  • Promote sales where appropriate
  • Tactfully and pleasantly handle complaints
  • Support Insurance Claim procedures

Key Requirements

  • Previous Customer facing experience
  • Excellent communication skills
  • Excellent IT skills
  • Excellent administration, organisational and time management skills

Work Rights

Not specified

Tailored Resume

Cover Letter