Customer Acceptance Manager

Airbus (Tianjin) Final Assembly Company Limited

Tianjin, China
Customer presentations program execution
Qlbs/clbs handling
On-quality and on-time treatment
This position is the focal point of the Customer Acceptance & Delivery (CAD) process, leading the execution of the Customer Presentations Program including QLBs/CLBs handling, On-Quality and On-Time treatment with correct rework for Customer acceptance and continuously maintaining high customer satisfaction along the Section, FAL & Delivery phases

Job Summary

  • This position is the focal point of the Customer Acceptance & Delivery (CAD) process, leading the execution of the Customer Presentations Program including QLBs/CLBs handling, On-Quality and On-Time treatment with correct rework for Customer acceptance and continuously maintaining high customer satisfaction along the Section, FAL & Delivery phases.
  • Ensure customer presentations as per applicable procedure, evaluate zone readiness, and conduct 'customer eyes' inspection of each a/c before customer ground check.
  • Assist customers during inspections, ensure customer's safety, and recommend integrating customer needs within Manufacturing to achieve customer satisfaction.

Matching Summary

This position is the focal point of the Customer Acceptance & Delivery (CAD) process, leading the execution of the Customer Presentations Program including QLBs/CLBs handling, On-Quality and On-Time treatment with correct rework for Customer acceptance and continuously maintaining high customer satisfaction along the Section, FAL & Delivery phases.

Skills & Requirements

Must-have

  • Customer Presentations Program execution
  • QLBs/CLBs handling
  • On-Quality and On-Time treatment
  • Customer satisfaction maintenance
  • Quality Log Book management
  • Fluent English communication

Nice-to-have

  • Balancing in conflict situations
  • Initiative under stress
  • Flexibility for cross-program work
  • Adaptability to outdoor conditions

Key Requirements

  • Bachelor degree or above
  • Knowledge of manufacturing processes
  • Aircraft manufacturing technique document/drawing knowledge preferable
  • Industry safety practices and procedures knowledge
  • Quality System understanding
  • Ability to establish and maintain effective working relationships

Work Rights

Not specified

Tailored Resume

Cover Letter