Customer Experience Representative, Change Of Service

The Comcast Nbcuniversal Foundation Inc

Remote
Base: $16.00phly; bonus/equity: 5% quarterly bonus...
Fully remote
Sales driven customer engagement
Problem solving and relationship building
Thrive in a fast-paced environment
Comcast is seeking motivated and sales-driven individuals to join their Change of Service Team as Customer Experience Representatives, responsible for enhancing customer experiences while driving sales growth. The role includes addressing diverse customer inquiries, resolving issues, and actively promoting sales opportunities in a fast-paced environment

Job Summary

  • Drive key business sales growth and revenue growth by accurately and confidently handling diverse types of direct customer inquiries.
  • Consistently meet or exceed sales targets by responding to inbound inquiries, engaging new and existing customers through consultative techniques.
  • Deliver exceptional service by addressing inquiries, resolving issues, and converting support interactions into sales opportunities.

Matching Summary

Match Score: 85

Comcast is seeking motivated and sales-driven individuals to join their Change of Service Team as Customer Experience Representatives, responsible for enhancing customer experiences while driving sales growth. The role includes addressing diverse customer inquiries, resolving issues, and actively promoting sales opportunities in a fast-paced environment.

Salary

Base: $16.00/hourly; Bonus/Equity: 5% quarterly bonus plus monthly uncapped commissions; Benefits: Not specified

Skills & Requirements

Must-have

  • Sales driven customer engagement
  • Problem solving and relationship building
  • Thrive in a fast-paced environment
  • Adaptability and growth mindset
  • Technical proficiency with multiple systems

Nice-to-have

  • Proactive customer advocacy
  • Transparent communication skills
  • Teamwork and collaboration

Key Requirements

  • 0-2 Years of relevant work experience
  • Some High School Coursework

Work Rights

Not specified

Tailored Resume

Cover Letter