Service Advisor

Suburban CDJR of Farmington Hills

Farmington Hills, MI, US
Not specified
Valid driver's license in state of residence
Acceptable driving record
Basic mechanical understanding of automobiles
Suburban CDJR of Farmington Hills is seeking a Service Advisor who will act as a liaison between customers and technicians, ensuring effective communication regarding automotive services and repairs. The ideal candidate should have previous experience in a similar role or as an automotive technician, along with strong customer service skills and a basic mechanical understanding of vehicles

Job Summary

  • The role involves initiating automotive services by ascertaining vehicle performance problems and service requests.
  • The Service Advisor serves as the primary communicator and liaison between customers and technicians to ensure needs are understood.
  • Responsibilities include developing estimates, writing repair orders, and administering manufacturer warranties for qualifying repairs.

Matching Summary

Match Score: 85

Suburban CDJR of Farmington Hills is seeking a Service Advisor who will act as a liaison between customers and technicians, ensuring effective communication regarding automotive services and repairs. The ideal candidate should have previous experience in a similar role or as an automotive technician, along with strong customer service skills and a basic mechanical understanding of vehicles.

Skills & Requirements

Must-have

  • Valid driver's license in state of residence
  • Acceptable driving record
  • Basic mechanical understanding of automobiles
  • Customer communication skills
  • Repair order writing experience

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior automotive technician experience a plus
  • Team player focused on exemplary service
  • Ability to calculate payment and deductibles

Key Requirements

  • Valid driver's license required
  • Acceptable driving record required
  • Previous Service Advisor experience preferred
  • Prior technician experience is a plus

Work Rights

Not specified

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