Customer Service Representative - Part Time

Eyota Veterinary Clinic

Not specified; performance bonuses available; heal...
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Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
** Eyota Veterinary Clinic is seeking a part-time Customer Service Representative (CSR) to enhance client experiences at their mixed animal hospital. The ideal candidate will be upbeat and professional, responsible for managing appointments, client communications, and supporting the medical team. **

Job Summary

  • The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
  • Responsibilities include managing appointments, processing patient information, and ensuring seamless communication between clients and the medical team.
  • The company offers tailored development programs, competitive pay, performance bonuses, and comprehensive health benefits for eligible employees.

Matching Summary

Match Score: 75

** Eyota Veterinary Clinic is seeking a part-time Customer Service Representative (CSR) to enhance client experiences at their mixed animal hospital. The ideal candidate will be upbeat and professional, responsible for managing appointments, client communications, and supporting the medical team. **

Salary

Not specified; Performance bonuses available; Health, dental, vision, life insurance, 401(k) matching, student loan assistance

Skills & Requirements

Must-have

  • Answer calls and emails promptly
  • Schedule appointments based on availability
  • Update client and patient records accurately
  • Process billing transactions and payments
  • Work afternoons and rotate Saturdays

Nice-to-have

  • Prior customer service experience preferred
  • Previous clinical experience preferred
  • Empathy with upset or emotional clients
  • Active listening skills for triage inquiries
  • Promote current promotions and campaigns

Key Requirements

  • High school diploma or equivalent work experience required
  • Excellent communication skills required
  • Basic proficiency with technology and scheduling software required

Work Rights

Not specified

Tailored Resume

Cover Letter