Kbs Process Analyst (kone Business Services)

KONE GmbH

Base: 1.600eur/gross; bonus/equity: not specified;...
Hybrid
Manage and resolve operational cases
Analyze root causes and provide insights
Coordinate communication between teams
Manage and resolve operational cases by identifying recurring issues, analyzing root causes, and providing actionable quality insights based on data interpretation

Job Summary

  • Manage and resolve operational cases by identifying recurring issues, analyzing root causes, and providing actionable quality insights based on data interpretation.
  • Coordinate communication and alignment between Frontline and Supply Line teams to ensure timely delivery of materials and smooth end‑to‑end process flow.
  • We offer you the basic salary starting from 1.600Eur/gross, but the final compensation will be agreed with regard to your experience.

Matching Summary

Manage and resolve operational cases by identifying recurring issues, analyzing root causes, and providing actionable quality insights based on data interpretation.

Salary

Base: 1.600Eur/gross; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Manage and resolve operational cases
  • Analyze root causes and provide insights
  • Coordinate communication between teams
  • Validate and analyze case data using SAP
  • Maintain and monitor Power BI dashboards
  • Lead regular alignment calls with stakeholders
  • Identify and drive continuous improvement

Nice-to-have

  • Lean UX practices
  • Collaborative, creative, and supportive work environment
  • Passionate about safety, quality, and innovation
  • Ethical business practices
  • Trust and respect each other

Key Requirements

  • Excellent written and spoken English
  • Experience in operational, process-driven, or case-based work
  • Strong analytical skills
  • Ability to work confidently with multiple systems
  • Strong attention to detail
  • Ability to manage multiple tasks
  • Intermediate Excel skills
  • Clear and practical communication style
  • Ability to collaborate effectively

Work Rights

Not specified

Tailored Resume

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