Senior Technical Account Manager

Workday

Warsaw, Poland
Base: zł193,800 pln - zł290,600 pln; bonus/equity:...
Fully remote
7+ years product support experience
5+ years complex saas implementation
Strong technical background and acumen
The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams

Job Summary

  • The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams.
  • Candidates must possess strong technical acumen to leverage Workday's architecture and ensure business objectives alignment for large enterprise accounts.
  • Workday offers a flexible work approach requiring at least half of the time spent in-office or with customers, along with competitive compensation including bonuses and stock grants.

Matching Summary

The role involves acting as the primary point of contact for strategic customers while advocating for their needs within internal teams.

Salary

Base: zł193,800 PLN - zł290,600 PLN; Bonus/Equity: Eligible for Workday Bonus Plan and annual refresh stock grants; Benefits: Comprehensive benefits package described on company site

Skills & Requirements

Must-have

  • 7+ years product support experience
  • 5+ years complex SaaS implementation
  • Strong technical background and acumen
  • C-level stakeholder engagement skills
  • Fluent spoken and written English

Nice-to-have

  • Fluency in German French or Spanish
  • Experience with HR Payroll Financials
  • History of successful issue resolution
  • Cross-functional collaboration abilities
  • Ability to navigate high-stress situations

Key Requirements

  • BS or MS in Technical Degree or equivalent experience
  • 7+ years in product support or consulting
  • 5+ years managing complex SaaS solutions
  • English fluency required

Work Rights

Not specified

Tailored Resume

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